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Word / SharePoint - locked for editing by 'another user'
Issue:Sometimes when opening Word documents from SharePoint you see message: my.docx is locked for editing by 'another user'.Or with PowerPoint or Excel you see similar message, but instead of the...
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Customized ADFS sign in web page does not work right in the Office client
Summary:You have customized the ADFS sign-in page with your own jscript code perhttps://technet.microsoft.com/en-us/library/dn636121.aspxAll works fine when the page is viewed in IE, but does not work...
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Sorry, but to open this workbook, your computer must be running a supported...
ISSUE:Users are receiving an error message [Sorry, but to open this workbook, your computer must be running a supported version of Microsoft <application> and a browser that supports opening...
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The document information panel does not open automatically for Office files...
Overview: By default Microsoft Word opens hyperlinks to documents as read only when the hyperlink is part of an emails contents. Many issues can arise when the document is opened read only. One issue...
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Office 2013 opens .ppsx files in PowerPoint instead of slide show mode
Issue:User opens a .ppsx file from SharePoint or other network location and the file opens in PowerPoint full application. Users want the file to open in Slide show mode. Workaround:This behavior can...
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Performance issues may occur when saving Office documents to SharePoint Online.
SymptomsImagine a scenario where users on a corporate network are editing their Office (Word, PowerPoint, etc) documents and click to save them. They wait and noticed it takes an unusually long wait...
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Common scenarios for unexpected credential prompting when opening Office...
Symptom:Consider the following scenario....A user browses to a WebDav or other website site, clicks into a document library and chooses to open (let's say) a Word document. A challenge for credentials...
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Office 2013 clients do not properly utilize a multi-cookie authentication
Symptom:Consider the following scenario...In a custom, cookie authentication environment using a multiple cookie (persistent & session) scheme - whereas the first cookie (a persistent one) is set...
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Excel 2016 opens SharePoint workbooks as read-only
When opening a workbook in SharePoint using Excel 2016, it opens as read-only with the following message: We opened this workbook read-only from the server.To edit the workbook, click on the button...
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PowerPoint 2013 / SharePoint Error: "Sorry, we couldn't find...
Issue:With PowerPoint 2013 when opening a document for edit from SharePoint 2010 or SharePoint 2013 you may see an error similar to this:"Sorry, we couldn't find C:\users\<userid>\Desktop\%u. Is...
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Office 2010 application prompts and closes unexpectedly or opens documents as...
When using Microsoft Office 2010 to open an Office document, such as a Word document or Excel workbook, from SharePoint or OneDrive, you may receive unexpected credential prompts followed by the Office...
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Mac Office 2016 fails to open documents from SharePoint correctly
Issue:You have Mac Office 2016 installed and want to open documents from SharePoint (2010, 2013 or SharePoint Online) , instead of opening the document in the Office application (like Word or Excel)...
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Office 2016 does not render custom login page correctly
Summary:You have a custom HTML login page (like ADFS) that shows in the Office client applications when Office wants to authenticate a user for online resources.This custom HTML login page fails to...
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Office 2016 Click To Run 16.0.6528.1017 can crash IE 11 when protected mode...
Summary:You have Office 2016 Click to Run installed version 16.0.6528.1017 (March 16, 2016 first release channel) or greater and IE11 and your SharePoint side is in an IE security zone that has...
View ArticlePerformance issues may occur when saving Office documents to SharePoint Online.
Symptoms Imagine a scenario where users on a corporate network are editing their Office (Word, PowerPoint, etc) documents and click to save them. They wait and noticed it takes an unusually long wait...
View ArticleCommon scenarios for unexpected credential prompting when opening Office...
Symptom: Consider the following scenario…. A user browses to a WebDav or other website site, clicks into a document library and chooses to open (let's say) a Word document. A challenge for credentials...
View ArticleOffice 2013 clients do not properly utilize a multi-cookie authentication
Symptom: Consider the following scenario… In a custom, cookie authentication environment using a multiple cookie (persistent & session) scheme – whereas the first cookie (a persistent one) is set...
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Excel 2016 opens SharePoint workbooks as read-only
When opening a workbook in SharePoint using Excel 2016, it opens as read-only with the following message: We opened this workbook read-only from the server. To edit the workbook, click on the button...
View ArticlePowerPoint 2013 / SharePoint Error: "Sorry, we couldn't find...
Issue: With PowerPoint 2013 when opening a document for edit from SharePoint 2010 or SharePoint 2013 you may see an error similar to this: "Sorry, we couldn't find C:\users\<userid>\Desktop\%u....
View ArticleOffice 2010 application prompts and closes unexpectedly or opens documents as...
When using Microsoft Office 2010 to open an Office document, such as a Word document or Excel workbook, from SharePoint or OneDrive, you may receive unexpected credential prompts followed by the Office...
View Article