Mac Office 2016 fails to open documents from SharePoint correctly
**Updated 1/13/2016, see Current Status section** Issue: You have Mac Office 2016 installed and want to open documents from SharePoint (2010, 2013 or SharePoint Online) , instead of opening the...
View ArticleOffice 2016 does not render custom login page correctly
Summary: You have a custom HTML login page (like ADFS) that shows in the Office client applications when Office wants to authenticate a user for online resources. This custom HTML login page fails to...
View ArticleOffice 2016 Click To Run 16.0.6528.1017 can crash IE 11 when protected mode...
Summary: You have Office 2016 Click to Run installed version 16.0.6528.1017 (March 16, 2016 first release channel) or greater and IE11 and your SharePoint side is in an IE security zone that has...
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Shredded Storage in SharePoint 2013 and Office client opening some files as...
Issue:You are seeing many of your Office documents opening up from SharePoint 2013 in a "Read-Only" state, but other files are opening in an "Online" state. This is sometimes shown as a hard limit in...
View ArticleSharePoint online prompts for credentials when hovering over presence /...
Summary: You have Office 2016 installed, have ADFS and ADAL authentication mode and are accessing a SharePoint online web page. When you mouse over the presence indicators or try to look at contact...
View ArticleOffice 2013 / 2016 continually prompt for credentials after Windows password...
Summary: You are trying to access files stored on SharePoint Online from a rich client Office application (like Word, etc). You are prompted to enter you credentials, you do but they are not accepted,...
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Determining your Office version – MSI vs. C2R
When investigating an issue with your Microsoft Office applications, you may need to determine whether you have the Windows Installer (MSI) based version of Office or the Click-to-Run (C2R) version of...
View ArticleSharePoint (2013,2016,SPO) and Office 2016 Visio Viewer fails and user sees...
Summary: You have Office 2016 installed (but not Visio), you attempt to open a Visio file from SharePoint (2013,2016,SPO). The file should open in the Visio Viewer that comes with Office 2016, but...
View ArticleSharePoint “Import Spreadsheet” App fails with error “An unexpected error has...
Summary: You are using the SharePoint “Import Spreadsheet” App and when the “Import” button on the web page is clicked this error is shown in the web browser: “An unexpected error has occurred....
View ArticleVisio 2013 Org Chart Wizard Crashes when Office 2016 is installed
Summary: You have Office 2016 installed and have Visio 2013 installed. When using the Visio Organization Chart Wizard to fetch data from Exchange Server, Visio Crashes. Cause: There is an...
View ArticleVisio Viewer 2016 does not open from SharePoint
Summary: When a SharePoint document library is set to open in client application and the full Visio client is not installed, when the Visio document is clicked on you may receive a message to search...
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Linked SharePoint metadata columns can’t be edited in version 16.0.7167.2040+...
Issue: Managed metadata SharePoint document properties can not be edited in the rich client Office applications starting in build 16.0.7167.2040, this is a defect and not by design. Screen shot of...
View ArticleOffice 2016 O365, Get Visio and Project MSI to work via Citrix
Summary: Office 2016 O365 uses click to run (C2R) deployment technology. It is not possible to have Office 2016 C2R installed on a computer that also has 2016 MSI products on it, like Visio and...
View ArticleOffice 2016 does not show SharePoint Title property as being required when it...
Summary: You have a SharePoint document library where the “Title” property is required and you are using an Office 2016 application. When you try to save the document you get an error saying that:...
View ArticleVisio 2016 does not save to SharePoint Online
Summary: SharePoint Online opens Visio 2016 documents as read only from document library’s. Visio handles read only drawings poorly and users are unable to save any changes back to the server. Users...
View ArticleChrome downloads Office files instead of opening a live server document when...
Summary: You have a SharePoint generated email containing a hyperlink or you paste a URL like http://sp2013ocsi/Shared%20Documents/DateTest.docx into the Chrome browser. When the above happens, Chrome...
View ArticleCustom protocol handler to open text documents in Excel
Summary: You want to be able to open select text files in Excel instead of the configured text editor for the system. Solution: This blog post contains a custom protocol handler that will open any file...
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Excel 2016 Default save location gives error
Overview: You have Excel 2016 and try to change the default save location to a SharePoint location and get error: “Cannot access directory ‘http://myserver/mydoclib’ The setting is on the Excel Options...
View ArticleOffice 2016 redirected hyperlinks cause sign-in prompt and error
Overview: You have migrated your on premise SharePoint content to the cloud, on your old on premise SharePoint server you added a redirector that routes request to the corresponding location on the...
View ArticleInfopath 2013 crashes when connecting to an Access database when Access 2016...
Overview: You have an InfoPath form that interacts with an Access database. You move to Office 2016 and InfoPath crashes when connecting to the Access database. This is a known issue that may not be...
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